Yealink YMCS How to Claim Phone Another Reseller SR

【General Description】：

【Phenomenon】：

【1】："The MAC has been added to other enterprise"

【Relevant Error Report】：

【Troubleshooting Steps】：

【1】：Go to https://ticket.yealink.com/, please register an account if you don’t have one.

【2】：There is a “RPS MAC Removal” portal.

【3】：Click “Add”.

【4】：Type in MAC and SN of the device, click “OK”, then click “Submit”.

【5】：Fill in your RPS username/password, click “OK”.

(note: this would require you to have at least one RPS account, if you don’t have one, please ask your local distributor for help with the removal.)