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Knowledge base
General
Sonictel Getting Started
9
Cisco UC-1 Live System Status
Sonictel Cloud PBX Live System Status
Support Phone Numbers & Hours
Remote Support
Extension Assignment Sheet
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Sonictel FAQ
30
Glossary of Technical Terms
List of TCP and UDP port numbers
How Much Data does VoIP Use of 4G LTE Broadband per Month
How Fast is Cellular Data Networks
Status Lights for Popular Modem, Routers, PRI Cards
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Broadsoft Hosted PBX User Guides
51
Broadsoft Training Video's for Desktop, iPhone, Android, Polycom Deskphones
STAR CODES | FEATURE ACCESS CODES
SONICTEL BROADSOFT CUSTOMER FIREWALL SETTINGS updated 4/24/2018
Polycom VVX300/400/500/600 How to Clear the Warning message on the phone
Polycom VVX101 & VVX201 Quick User Manual
See all 51 articles
Broadsoft Call Center
3
CALL CENTER ENHANCED REPORTING USER GUIDE
CALL CENTER SUPERVISOR USER GUIDE
CALL CENTER AGENT USER GUIDE
Broadsoft CRM Connect
26
CRM CONNECT USER GUIDE
CRM CONNECT INTEGRATION GUIDES
CRM CONNECT for ACT! 2007-2009 Addin Guide
CRM CONNECT ACT! 2010
CRM CONNECT ConnectWise Addin Guide
See all 26 articles
Sonictel Cloud PBX
12
Sonictel Cloud PBX End User Guide
Sonictel Cloud PBX Star Codes
Sonictel Cloud PBX Voice Mail Flow Chart
Sonictel Cloud PBX Yealink User Manual
Sonictel ReachUC APP Knowledge Base
See all 12 articles
Cloud9Phone Getting Started
9
Support Phone Number & Hours
Remote Support
Supported Web Browser Compatibility as of 8/2/2017
Support Policies
Ticket Severity Codes and Definitions
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Cloud9Phone Hosted PBX User Guides
19
Yealink User Guide
Hosted PBX Star Codes
Hosted PBX Group Mailboxes
Hosted PBX Find Me / Follow Me Feature
Yealink Portable W52 W56 Cordless User Guide
See all 19 articles
Cloud9Phone User Guides
15
Client Welcome Guide
PBX Star Codes Feature Use
Yealink User Guide 2016
Yealink W52P – Portable phone user instructions
Total Fax Service vFax Documentation on how to send faxes using your email
See all 15 articles
Data Sheets
11
CISCO SPA Series Telephone Spec Sheet SPA3xx, SPA5xx
Cisco SPA500S Attendant Console
Cisco Small Business Pro SPA 500 Series IP Phones - (Model Comparisons)
Polycom Conference Room Soundpoint IP5000 & IP6000 Tech Specs
Yealink T42G Data Sheet (attached)
See all 11 articles
FAQ's for Customers
104
Group Mailboxes
Glossary of Technical Industry Terms
List of TCP and UDP port numbers
Panasonic Phone Provisioning
How Much Data does VoIP Use of 4G LTE Broadband per Month
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Avaya User Guides
26
Avaya 9508 Telephone Quick User Guide
Avaya Office IP Embedded Voice Mail
Avaya Office IP V2 Installation Manual
Avaya Office IP Mobile Twinning
Avaya IP Office Partner Version Installation Manual
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Panasonic User Guides
34
Panasonic DT-5xx Digital Phone Quick User Guide
Panasonic NS700 Installation Manual
Panasonic NS700 Operations Manual
Panasonic NS700 PC Programming Manual
Panasonic NS700 PT Programming Manual
See all 34 articles
Toshiba User Guides
10
Toshiba Strata CIX CTX Telephone Admin Manual
Toshiba DK Programming Manual
Toshiba DK Feature Manual
Toshiba DK EKT Electronic Phone Manual
Toshiba DK Digital Cordless Manual
See all 10 articles
Polycom User Guides
1
Polycom vvx 501 & 601 User Guide
