Star Code	Feature Description
***	Dynamically Park a Call
*                <Call Park Queue Number>1	Park a Call
*35            <Extension Number>	Extension Pickup - Answer a Call that is ringing at another extension
*36	Domain Pickup - Answer a Call that is ringing within the same domain
*37	Department Pickup - Answer a Call that is ringing within the same department
*40	Activate Call Forwarding
*41             <Forwarding Number>	Set Forward Busy Destination
*42             <Forwarding Number>	Set Forward No Answer Feature
*48             <Destination Number>	Ask caller to enter PIN before connecting call
*49             <Destination Number>	Ask caller to enter extension # before connecting call
*50             <Extension Number>	Auto Answer/Intercom (3 or 4 Digit Ext)
*55             <Call Park Destination>1	Retrieve a call from a Call Park Queue
*61	To Voicemail - Unauthenticated
*62	To Voicemail - Password Only
*67             <10 or 11 Digit phone number>	To Connection w/ Privacy DID 11 Digit
*67             <Extension Number>	To User w/ Privacy
*69	Call Return
*72             <Forwarding Number>	Set Forward Destination
*73	DeActivate Forward
*74	Invokes One Button, NIGHT Mode (must be pre-configured first by Sonictel Support)
*75	Deactivates One Button, NIGHT Mode (must be pre-configured first by Sonictel Support)
*78	Activate Do Not Disturb
*79	DeActivate Do Not Disturb
*80	Activate Call Recording
*81	DeActivate Call Recording
*88	Make Agent Available for a Queue (Online)
*89	Make Agent Unavailable for a Queue (Offline)
*90	Activate Forward Busy
*91	DeActivate Forward Busy
*92	Activate Forward No Answer
*93	DeActivate Forward No Answer
*98	Transfer to an Extension
*00	Transfer to Self
Shortcut	Feature Description
7 <Extension Number>	Transfer a call directly to voicemail (3 or 4 digit extension)
71[0-9]	Transfer a call to a Call Park Queue in the 710-719 Range for Parking without Callback
72[0-9]	Transfer a call to a Call Park Queue in the 720-729 Range for Parking with Callback
99<Extension Number>	Auto Answer/Intercom (3 or 4 digit extension)
099<Destination Number>	Invoke the Account Code feature
5000	Unregistered Login to VMail (prompted for acct no and password)
5001	Registered Login to VMail (prompted for password only)
5002	Hot Desking Sign In
5003	Request User's PIN then provides 2nd dial tone (useful for phones in public spaces)
NOTE	Some features may need a subscription or activated, please contact Sonictel Help Desk if you have any questions at 1-844-766-4283 or [email protected]