Upgrade Polycom VVX Firmware to 5.9.7 using NDP, 12/27/2023 SR

Modified on Wed, Dec 27, 2023 at 7:05 PM

This will update Polycom VVX models to version 5.9.7 using SS NDP provisioning server


Note: SS does host firmware for the Polycom phones


The default firmware is 5..0.1. for these VVX model phone, this is something you can select one by one, or you can use a domain override to apply to all phones on this domain. This is a split firmware and will work with any Polycom model on that domain.


All split firmware is stored in the 5.9.7  folder and the phone models will automatically pull the proper firmware. This is done to prevent the long download time for combined. 


You can enter in domain level or Advanced Tab of Device


This will update Polycom VVX models to version 5.9.7


APP_FILE_PATH="../frm/uc_5.9.7_split/sip.ld" 

device.prov.upgradeServer.set="1"


Alternatively you can upgrade firmware by the following;


You can set your firmware manually by going into NDP and select the 'Line' option on a device.


In the Line1 column, this is where you will find the Firmware drop down.


Skipping firmware changes

To skip, just direct the Polycom phone to look towards 0.0.0.0 for firmware.

APP_FILE_PATH="0.0.0.0"

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