Polycom Provisioning – supporting  Firmware version 4.0.14.0987 << This is for Soundpoint IP Phone Models >>

Polycom Provisioning – supporting  Firmware version 5.9.3.2489 << This is for VVX Phone Models >>

>>>>>>>>>>>>>>>>>  UPDATED 7/25/2019 see underlined bold notes 7 - 8 - 9 - 10 -11 for Important Details 

FIVE STEPS:

1. Default phone if required to get into "ADMIN" section of phone dial pad programming (see steps 1 to 6)
   
2. Upgrade firmware to 408 (soundpoint models or 541 vvx models) (see step 7 below)
   
3. Access the phones V4 web GUI using computer
4. Provision phone to to desired prov server (see step 22)
   

Description:

These provisioning instructions identify the steps necessary to provision a Polycom Model IP321, IP331, IP450, 550, 560, 650, and 670 to support the phones multi-cast paging feature.  

Step One: Portal Manufacturer Setting

When setting up the endpoint/extension in the portal, you need to select the following settings for Manufacturer.

Manufacturer  =     Polycom_Paging_V4

Step Two: Phone Provisioning and Firmware requirements

1. Restore to Factory Defaults.
2. For the key combination, press and hold certain key combinations (depending on the phone model) simultaneously during the countdown process in the until the password prompt appears:
3. IP 301, 501, 550, 600, 601, and 650: 4, 6, 8 and * dial pad keys
4. IP 320, 330, 335, and 430, 560: 1, 3, 5, and 7 dial pad keys
5. VVX500, IP5000 Conf Phone Hold down 1 ,3, 5 keys at the same time during count down.
6. Enter the administrator password ( phones mac address ) to initiate the reset. Resetting to factory defaults will also reset the administrator password (factory default password is 456).

7. As the phone is booting up select the Setup key=>password is 456=> press Ok=>Select Provisioning Server=>Server Type: HTTP=>Server Address:  voipt2.polycom.com/408 or /541 for vvx models

8. Alternatively you can use the numerical ip for the above which is http://140.242.64.35/408 or /541 for vvx models

9. You will upgrade the phone to version 4.0.14 Soundpoint models or 5.9.3 for VVX models (as of 7/25/2019)
   

10.               

     4014 Soundpoint Soundstations

                 

     This package flashes software to your phone.

                

    Package details:

           
    • UC Software: 4.0.14.0987
    •         
    • Updater: 5.0.14.0580
                       

    Support documents:

           
    •         
    • Release Notes
    •         
    • Administrator's Guide
11.                

    Package location: http://140.242.64.35/4014

                 

12. 
    

 593 VVX Models

 This package flashes software to your phone.

•         
• Release Notes
•         
• Administrator's Guide

Package location: http://140.242.64.35/593

1. To confirm that the upgrade file existing, enter or click on the following links below: 

2. http://140.242.64.35/4014  (soundpoint)               http://140.242.64.35/593 (vvx)

3. or

4. http://voipt2.polycom.com/4014   or    http://voipt2.polycom.com/593

5. in your web browser, YOU should see a page with the following; ( if you get page NOT available, then that address in not good to point the phone too for upgrades.
   
6. Back

   About This Directory

   Directory Listing

7. Select the Exit Key until Save & Reboot=>Press the Select Button
8. At this point the phone will go out to Polycoms Provisioning Server to download the 4.0.8 or 5.4.1 firmware that supports Paging.
9. After this is done you will be able to web into the phone.
10. Select Menu=>Status=>Platform=>Phone=>Scroll down to retrieve IP Address.
11. Open web browser and type in the IP Address.
12. Password is 456
13. Select Settings Tab=>Provisioning Server=>Server Type: FTP=>Server Address: sipreg@#$%x.com=>Server User: provisioning context password=>Server Password: provisioning password=> Select Save=>select Yes
14. At this point the phone will provision on the Cloud9Phone Network.

 httpd

 This package enables the web server on your phone.

Package location: http://140.242.64.35/httpd

Step Three:  Enabling Paging

1. After Polycom has provisioned web into the phone.
2. Select the Settings Tab=>Paging/PTT Configuration=>Group Paging Configuration=>Group Paging Enabled=>select Save=>select Yes
3. Now your Polycom is ready for Paging.