FAQ's for Customers
Helpful FAQ's for our customers.
PDF version of our Client Welcome Guide. The guide includes an overview of the main features of the Cloud9Phone system and instructions on how to use them.
Tue, Feb 16, 2016 at 5:03 PM
Plug in and Boot up Phone. ( Plug the Aastra phone in to the network to receive DHCP
Once the phone is done with it's booting sequence
Select ...
Tue, Feb 16, 2016 at 5:03 PM
When considering using one of our recommended Routers that also provide 4G Internet Backup in case your primary Internet link fails, below are the average u...
Tue, Feb 16, 2016 at 5:03 PM
How fast is cellular data service?
Speeds will vary depending on whether you're in a 3G or 4G area; your signal strength will also impact performance....
Tue, Feb 16, 2016 at 5:03 PM
Here are some FREE directory listings who list their subscribers with 411 Directory.
Here are some helpful tips that you can use to get FREE Listings in ...
Tue, Feb 16, 2016 at 5:03 PM
Users can choose to be notified to their mobile phones when they have received a voicemail message in their Cloud9Phone mailbox. When a message is receive...
Tue, Feb 16, 2016 at 5:03 PM
Grandstream GXP1405-‐GXP1450-‐GXP2100-‐GXP2124 Provisioning Guide
Document Supported Firmware version 1.0.4.23
Power up the GXP Phone(s...
Tue, Feb 16, 2016 at 5:03 PM
Create a SIP Trunk in the portal
Power unit up
Plug unit into WAN port
Plug analog phone into FXS1
Pick up phone dial *** then 02 to get IP Addr...
Tue, Feb 16, 2016 at 5:03 PM
In your Router select DHCP Server tab > select go to TFTP/FTP Server Name (option 66): and put in the following text
ftp://:@sip@#$%^&*tion.com >...
Tue, Feb 16, 2016 at 5:03 PM
Multicast Paging allows sets to communicate directly with one another with nothing more than a switch connection. No PBX is required. The page button determ...
Tue, Feb 16, 2016 at 5:03 PM