FAQ's for Customers

Helpful FAQ's for our customers.

Fax Adapter Audiocodes MP202B Dial Codes to Obtain IP DHCP Address
To obtain the DHCP IP Address using touch tone phone/fax connected to the audiocodes mp202b phone 1 port.   Lift the handset, dial *2*# and listen for t...
Tue, Feb 16, 2016 at 5:03 PM
Grandstream Firmware as of 12/10/2013
http://www.grandstream.com/support/firmware   Firmware Firmware for all Grandstream products are improved and updated on a regular basis.  Pleas...
Tue, Feb 16, 2016 at 5:04 PM
Grandstream HT701 HT702 HT704 Basic IVR Programming Guide
Grandstream HT701 HT702 HT704 Basic IVR Programming Guide
Tue, Feb 16, 2016 at 5:04 PM
Grandstream GXW4004 GXW4008 IVR Programming Guide
  Grandstream GXW4004 GXW4008 IVR Programming Guide
Tue, Feb 16, 2016 at 5:04 PM
MAC Address Lookup
  http://www.macvendorlookup.com/  
Tue, Feb 16, 2016 at 5:04 PM
CISCO SPA122 T.38 Setup and Configuration
SPA122 T.38 Setup and Configuration Dial plan (*xxxx|[3469]11|0|00|[2-9]xxxxxx|1[2-9]xx[2-9]xxxxxxS0|[2-9]xx[2-9]xxxxxxS0|*671[2-9]xx[2-9]xxxxxx|*...
Wed, Jul 12, 2017 at 6:48 PM
Conference Bridge Call Paths - Understanding Usage
Conference Bridge Call Paths Like all calling on a Customer PBX, Conference bridge calling is limited by the number of call paths on the account, so for...
Tue, Feb 16, 2016 at 5:04 PM
Customer Portal Web Browser Compatibilty as of 1/30/2014
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I. Browser Compatibility ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ While the  software minimizes browser dependencies due to our user i...
Tue, Feb 16, 2016 at 5:04 PM
AT&T 2-Wire 2Wire | Modem - Router Configuration | Uverse
  2Wire manufactures several devices that act as both a modem and a router. Models from this manufacturer have caused several issues with VoIP, and SIP sp...
Tue, Feb 16, 2016 at 5:04 PM
Factory Reset Grandstream GXP Phones Procedure
  WARNING:   Restoring the Factory Default Setting will delete all configuration information of the phone.   Please backup or print all the settin...
Tue, Feb 16, 2016 at 5:05 PM