Avaya Office IP System Password Reset via Terminal DTE

To use Manager to administer an IP Office System, the User will be asked for a ‘Service User Name’ and a ‘Service User Password’.

• The ‘Service User Name’ by default is one of the following: ‘Administrator’ ‘Operator’ ‘Manager’

The corresponding Service User Passwords are by default: o ‘Administrator’ o ‘Operator’ o ‘Manager’

To use Manager to administer an 3.1 or later system The User will be asked for an ‘Operator Name’ and ‘System Password’. •

The ‘Operator Name’ to enter is typically ‘Administrator’ •

The ‘System Password’ to enter is the original 3.1 or later System Password

To administer the security settings of a system the User will be asked for a ‘Service User Name’ and a ‘Service User Password’.

The ‘Service User Name’ by default is: o ‘security’ • The corresponding Service User Password is by default: o ‘securitypwd’

To use Manager to perform an Upgrade (8.x->8.x) User will be asked for a ‘System Password’. •

The default system monitor (sysmonitor) password is: password

The Password to enter is the switch ‘System Password’ (from 3.1, the default would be ‘password’)

All System Level passwords are configured in the ‘Security’ section of the Manager. They are stored in the IP Office configuration. If any of the system level passwords have been changed from default values, these changes will be retained when upgrading.

Resetting Security parameters In the event that default security settings are required, the following steps allow the resetting of service user names and passwords without changing the rest of the IP Office configuration:

1. Connect a terminal to the IP Office DTE port while the switch is running.

2. Enter the command AT SECURITYRESETALL ( AT (SPACE) SECURITYRESETALL (ENTER)

3. Enter the IP Office unit’s MAC address as confirmation (this is echoed in the display after step 2).