ReachUC Entitlements Jan 2021

Modified on Wed, Jan 13, 2021 at 7:36 PM

The table below details all of the differences between the Standard, Plus and Preview versions.

Description

Standard

Preview

Plus

Cost

Free

Free

Per MSA

Preview Pop Up

None

Users see “You are previewing a premium feature” when viewing the presence panel.  

None

Limits

None

 Calls are limited to 2 Minutes and outbound SMS messages will be limited to 30 characters.

None 

SIP Calling

Y 

Y 

Y 

Call Transfer

Y 

Y 

Y 

Call Recording (on device)

Y 

Y 

Y 

Voicemail Notification

Y 

Y 

Y 

Manage Contacts

Y 

Y 

Y 

Call History

Y 

Y 

Y 

Inbound SMS

Y  (requires SMS DID)

Y  (requires SMS DID)

Y  (requires SMS DID)

Outbound SMS

N

500 messages Included

(SMS messages limited to 30 characters - requires SMS DID)

500 messages Included (requires SMS DID) 

Internal Messages

Y 

Y 

Y 

Mobile Apps (Android/iOS)

Y 

Y 

Y 

Desktop Apps

(Mac & Windows)

N

Y 

Y 

Push Notifications

Y

Y 

Y 

Transcoding (iLBC)

N

Y   

Y 

Custom Title

N 

Y  

Y 

Presence Panel / Company Directory

N

Y   

Y 

Video Calling

N

Y 

Y 

Call Through (GSM)

N

Y 

Y 

Callback  (to GSM)

N

Y 

Y 

Set PBX Answering Rules

N

Y 

Y 

Secure Calls (SRTP)

N

Y

Y 

Fax (sending only)

N

Y 

Y 

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