Agents: Setting up ReachUC SMS Texting Instructions

Modified on Thu, Jan 14, 2021 at 10:47 AM

Requirements:


1.) A DID for the user

2.) A RechUC plus entitlement


(both of these things incur charges.)


1. Under "Manage ReachUC" give the user "PLUS" entitlement

2. Under "Manage DIDs" turn on the SMS & MMS switches, and assign the number to the domain and user.

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