Polycom VVX Series Turn OFF Call Waiting

Modified on Thu, Jan 9, 2020 at 8:23 PM

To Turn Call Waiting OFF on Polycom VVX Phones

Inventory > Button Builder > ADVANCED TAB

call.callWaiting.enable="0"

call.callWaiting.enable 0 or 1 (1 is default)

If 1, the phone alerts you to an incoming call while you are in an active call.

If 0, you are not alerted to incoming calls while in an active call and the incoming call is treated as if you did not answer it.

If 1, and you end the active call during a second incoming call, you are alerted to the second incoming call.

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NOTE

If you want to instruct the USER to TURN OFF Call Waiting using DIAL PAD

Step one the phone needs have call waiting disabled to do this from the phone:

1. press home

2. navigate to settings

3. press 1 for basic

4. press 1 for preferences

5. press 12 or navigate to call waiting

6. Highlight disabled using up or down and press set

7. press back 4 times and the home.

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