Basic Timeframe configuration for broadsoft in REP Rialto

Time frames work with, huntgroups,call queues, and auto attendants

1. Dashboard > set up office hours > click "start" > check "office hours" > click "next" > configure, and save.

repeat for open, close 1, and close 2 (or just create one close and manually and the second set of rules,

after the fact.)

Go to the "numbers" pick your hunt group,call queue or auto attendant

click "Actions" > edit service > Incoming Call > click "edit call forwarding"

select "call forward selective" > check "internal" > enter number > check "send to email"

* this is the default number, and the only one that can be configured to go strait to voicemail,

with out creating a routing user.

create the timeframe rules you wish to use via the add button, 

you will need to give it a name and select the timeframe you want under "time schedule" and 

set "holiday schedule" to none.

Then select where to forward it to either the "default phone number" previously configured, or 

"another phone number"

Under "calls to",move the number you are working with to assigned

and save.

make shure the "active" box is checked

and save