In today’s business world, fixed-­‐mobile convergence (FMC) isn’t a luxury — it’s a necessity. With more and more employees working out of the office, it’s becoming increasingly difficult for customers and colleagues to reach these remote workers given the number of different devices and numbers (mobile, office, home) they may be using. 

In such a disjointed environment, there is a need for a solution that makes communications as seamless as possible — whether an employee is working from the office, on the road or at home.

Multiple Call Forwarding options allows users to rout calls to a desired location depending on a certain criteria. 

This guide will review all the options one can use to meet the situation at hand.