Yealink Auto Answer Feature 2/22/2024 SR

Modified on Fri, Feb 23, 2024 at 4:17 PM

Yealink Auto Answer




Unfortunately, there is no way to turn off the feature completely from the phone. However, there are workarounds.


Using this configuration will turn off the Auto Answer feature every time the device retrieves its provisioning from the server. 

 

Parameter
account.X.auto_answer 
DescriptionIt enables or disables auto answer a SIP call.
Note: The phone cannot automatically answer the incoming call during a call or while dialing even if
the auto answer is enabled.
Permitted
Values
0-Disabled
1-Enabled, the phone can automatically answer an incoming call.
Default0
Web UIAccount > Basic > Auto Answer
Phone UIColor Screen Phones:
Menu > Features > Auto Answer > Line X > Auto Answer
CP925/CP935W:

 

Users may still navigate to the feature in the phone/webUI and enable it. Therefore you must also implement the following override:

 

Parameter
features.auto_answer_delay 
Description

It configures the delay time (in seconds) before the phone automatically answers an incoming call.
Note: For the call coming from a SIP account, it works only if “account.X.auto_answer” is set to 1
(Enabled).

Permitted
Values
T48G/T46G/T42G/T41P/T29G:
Integer from 1 to 4
Other Phones:
Integer from 1 to 60
Default1
Web UIFeatures > General Information > Auto Answer Delay


Setting this to the maximum of 60 will completely shut down the feature for the user as it will not automatically answer any calls before the 60 seconds expires. 


Example configuration:

account.1.auto_answer="0"
features.auto_answer_delay="60"

 

To turn OFF auto answer for Cordless Handsets using W60B, W70B, etc. or T42S/T54W using DD10K

Yealink recommends


custom.handset.auto_answer.enable="0"

 

 

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