File Format for Uploading Music On Hold | Automated Attendants Greetings, etc. : Sonictel Support

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Modified on: Tue, Dec 18, 2018 at 3:37 PM

The file format when uploading to Sonictel's Broadsoft for Music On Hold | Automated Attendants, etc. File Format

All custom Music On Hold files must be in .wav file format with CCITT u-Law or a-Law settings and 8kHz, 8 bit mono attributes.

Using a basic sound converter will allow you to save your .wav file in this format.

Maximum file size is 4.6 MB for ~10 minutes of playback.

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