Sonictel Help Desk

Your phone has a speaker and microphone that allows you make and answer calls hands free. The speaker is located under the handset. The microphone is located near the bottom right of the phone's keypad.

Group Listen

The phone supports the Group Listen feature. This allows you and others to hear a call through the phone's speaker while you talk to the caller through the handset rather than the handsfree microphone. The feature has to enabled before answering the call using the handset. Contact your system administrator for more information.

Conference Phones

Your phone is not designed as a conference room speakerphone. It is designed for use by a speaker located directly in front of the phone with no obstructions between themselves and the microphone. Phones designed to be used as conference speakerphones typically have multiple microphones and are able to handle sounds coming from multiple directions. For details of conference speakerphones supported by your phone system contact your system administrator.

Using Hands free

To answer a call hands free:

1.	To answer a call hands free, press the SPEAKER button. The button remains lit whilst you have a call connected hands free.

To end a hands free call:

1.	To end a hands free call, press the SPEAKER button.

To switch from hands free to the handset:

To switch to hands free from the handset:

1.	To switch to hands free from the handset, press the SPEAKER button. The button remains lit whilst you have a call connected hands free.

To switch from hands free to the headset:

1.	Press the HEADSET button. See Headset Operation.

To switch to hands free from the headset:

1.	Press the SPEAKER button. The button remains lit whilst you have a call connected hands free.

To mute the call while hands free:

1.	Press the MUTE button. The button remains lit whilst the call is muted. Note that if you switch to the handset or headset, the mute is automatically canceled.

Hands free Operation Settings

You can adjust the following hands free settings:

Speaker Volume

While talking hands free via the phone's speaker, you can adjust the volume of the incoming call.

1.	With the call connected on the speaker, press the key.

Default Audio Path

By default, when you make a call or answer a call without lifting the handset, the audio is played through the phone's speaker while you speak via the phone's microphone.

If you have a headset attached, you can change the phone's behavior so the audio is played through the headset by default rather than the speaker.

1.	Press the MENU button.

2.	Use the up and down arrow keys to locate the option Call Settings....

4.	Use the up and down arrow keys to locate the option Audio Path.

5.	Use the left and right arrow keys or press the Change soft key to change the setting.

When using automatic gain control (AGC), the phone tries to maintain a constant audio level even if the incoming call changes between loud and quiet.

1.	Press the MENU button.

2.	Use the up and down arrow keys to locate the option Advanced.

4.	Use the up and down arrow keys to locate the option Audio.

•	Use the up and down arrow keys to switch between the Handset, Headset or Speaker settings for automatic gain control.

•	To change a setting, use the left and right arrow keys or press the On/Off soft key.