Announcements

New features, fixes, and other important announcements.

General Escalation Procedures
Cloud9Phone is committed to providing the highest quality service and support for our Customers. While preventative measures are in place to help reduce or ...
Tue, Feb 16, 2016 at 5:03 PM
Support Policies
Support Policies First and foremost, it is our policy to deliver on our promise of excellent quality of service, and world-class technical support a...
Tue, Feb 16, 2016 at 5:03 PM
Ticket Severity Codes and Definitions
Severity Definitions Support Requests ("Ticket" or "Tickets") may be submitted either by telephone (1-844-872-8647 option 3), online...
Tue, Feb 16, 2016 at 5:03 PM
Cloud9Phone Web Portal Browser Compatibility as of 1/8/2016
Cloud9Phone Web Portal Browser Compatibility as of 1/8/2016 Supported Browsers: - Firefox – 42.0 (32 & 64 bit) - Chrome – 46.0.2490.86 (32 &...
Tue, Feb 16, 2016 at 5:06 PM